For Indian importers and exporters
Apps and CRMs for importers and exporters
Know the duty before you import. Find who to sell to before you ship. Run every inquiry, quote and shipment from one WhatsApp-first CRM, built for how Indian trade businesses work.
- Pricing by request
- WhatsApp-first
- Free calculators and guides
Sectors our importer and exporter tools are built for
- Textiles & apparel
- Spices & food
- Engineering goods
- Pharma & chemicals
- Electronics
- Handicrafts & home
- Leather & footwear
- Gems & jewellery
- Auto components
- Agri commodities
- Plastics & packaging
- Machinery & spares
What this is
Software for the people who move goods across borders
Trade runs on small, expensive questions. What is the HSN code? What will it really cost to land? Does this need a registration? Who will buy it? Who will answer the buyer who just messaged? These tools answer them where you work.
The tools
Three tools, one trade workflow
Use one or all three. Each hands off to the next: a classified product becomes a costed quote, and a matched buyer becomes a tracked deal.
TradeEdge AI
Know the code, the duty and the risk before you import.
Describe a product and TradeEdge AI suggests the HSN code, builds the duty stack, flags the compliance checks and shows the landed cost. Every rate carries its source, and when a rate isn't verified it says so instead of guessing.
- HSN classification with reasoning
- Duty stack and landed cost
- BIS, FSSAI, CDSCO and WPC checks
- RoDTEP, drawback and SCOMET for exports
Buyer & Seller Finder
Find who to sell to. Find who to buy from.
A matching app for Indian importers and exporters: list what you trade by product and market, and get introduced to counterparties that fit. We're building it in stages with early users, so the first profiles shape how matching works.
- Match by product (HSN) and market
- Opt-in profiles, no scraped contact lists
- Verification steps defined before launch
- Hands leads straight into your CRM
Trade CRM
Every inquiry, quote and shipment in one WhatsApp-first CRM.
Orbixel builds the CRM around how your trade desk already works: inquiries captured from every channel, answered in seconds, qualified, quoted, followed up and tracked through shipment and payment.
- Inquiry capture and instant WhatsApp replies
- Quote and proforma follow-ups that stop on reply
- Shipment milestone updates to buyers
- Payment reminders and buyer-wise history
The trade journey
From the first product idea to money in the bank
Six stages every shipment passes through, and where each tool or guide helps. Scroll to follow the line.
Classify
Get the HSN code right first. Duty, policy and compliance all hang off it.
Check
Policy and compliance surprises are cheapest to find before the order.
Cost & price
Importers need the landed cost. Exporters need a price that survives freight and incentives.
Find
Buyers if you export, suppliers if you import. Discovery is where most small traders stall.
Close
The first reply, the quote and the follow-up decide who wins the order.
Ship & get paid
Keep buyers informed through shipment and chase payments without awkward calls.
Pick your side
Whether you buy from the world or sell to it
For importers
Know the real cost of an import before you place the order.
- HSN classification and duty stack
- Compliance checks before the PO
- Landed cost and margin
- Supplier follow-ups on WhatsApp
For exporters
Win more export orders and keep the incentives you're owed.
- Export policy and SCOMET checks
- Pricing with RoDTEP and drawback
- Buyer discovery and qualification
- Instant WhatsApp replies and quote follow-ups
Why numbers can be trusted
Source-cited, never guessed
A duty number you can't trace is a liability. TradeEdge AI marks every figure as verified, derived or missing, and when it can't back a rate it says so instead of filling the gap.
Verified
The value comes straight from an official source document that was downloaded and read. It is marked citable and shows its source.
Derived
Real and sourced, but worked out from other published rules. It is shown with how it was derived and is not presented as a quote.
No verified data
Where we can't back a number, we say so and name what is missing. An absent rate is never shown as zero or 'free'.
Free to use
Calculators and guides for Indian trade
Plain-language answers to the questions importers and exporters search for, plus two calculators you can use without signing up.
- Landed cost calculatorThe full import cost stack per unit, with your own rates.
- Export price calculatorPrice a shipment with freight, insurance and incentives.
- ImportersHow import duty is calculated in IndiaImport duty in India is built up from assessable value, Basic Customs Duty, Social Welfare Surcharge and IGST. See the formula, a worked example and what changes the number.6 min read
- Importers and exportersWhat is an HSN code, and how do you find yours?An HSN code classifies a product for customs and decides its duty, policy and compliance. Learn how the 8-digit code is built and how to find the right one for import or export.6 min read
- ExportersHow to find export buyers from IndiaA practical process for Indian exporters to find overseas buyers: pick markets from trade data, use the right channels, qualify leads, avoid red flags and follow up fast.7 min read
- ImportersHow to find and vet suppliers for importing into IndiaA step-by-step method for Indian importers to find overseas suppliers, vet them, agree Incoterms and payment terms, and check compliance and landed cost before placing the first order.7 min read
- ImportersImport compliance in India: BIS, FSSAI, CDSCO, WPC and EPRDuty is only part of importing. Learn which agencies can require approval for imports into India (BIS, FSSAI, CDSCO, WPC, quarantine, EPR) and how to check before you order.6 min read
- ExportersRoDTEP vs duty drawback: what exporters can claimRoDTEP and duty drawback both return taxes to Indian exporters, but they refund different things. See how each works, how they differ and how to price them into an export quote.5 min read
- Importers and exportersIEC code (Importer Exporter Code): who needs it and how to get oneThe Importer Exporter Code (IEC) is a DGFT-issued code you need to import or export goods commercially in India. See who needs it, what you need to apply and how to keep it valid.4 min read
Request pricing or early access
Tell us what you trade. We'll tell you what fits.
Two short steps. A person reads every request and replies within one working day with options and pricing for what you asked about.
- Pricing is by request, scoped to your volume and team
- We'll say whether TradeEdge AI covers your products today
- Prefer to talk? Message us on WhatsApp instead
Importers and exporters: questions answered
What does Orbixel Labs offer importers and exporters?
Three tools plus free resources. TradeEdge AI classifies a product by HSN code and shows the duty, compliance checks and landed cost, with a source on every rate. A buyer and seller finder is in development. A WhatsApp-first Trade CRM tracks every inquiry, quote, shipment and payment. Free calculators and guides sit alongside them.
What is TradeEdge AI?
TradeEdge AI is Orbixel Labs' trade intelligence app for Indian importers, exporters, customs house agents and freight forwarders. It suggests the HSN code for a product, builds the duty stack, flags import and export compliance checks and shows landed cost. It is in early access, and you can request an invite on this page.
Is the buyer and seller finder live?
Not yet. It is in development. You can join the early-access list with your product and target markets; people on the list are invited first, and the first profiles help shape how matching works.
How much do these tools cost?
Pricing is by request because it depends on the product, your team size and what needs connecting. Request pricing on this page or message us on WhatsApp and we reply within one working day. The calculators and guides are free.
Can Orbixel build a CRM for my import or export business?
Yes. Orbixel designs and runs WhatsApp-first CRM workflows around how a trade desk works: inquiry capture, instant replies, qualification, quotes, proforma follow-ups, shipment updates and payment reminders, connected to your existing tools where an API or export exists. We confirm feasibility in writing before you pay.
Do I need an IEC to use these tools?
No. The Importer Exporter Code is a DGFT requirement for doing import or export business, not for using our software. Our IEC guide explains who needs one and how to apply.
Is this the same as your logistics industry page?
No. The logistics page is for freight forwarders and logistics companies that want to automate their own RFQ handling. This section is for the businesses that import and export goods. A forwarder serving importers and exporters can use both.
Stop guessing at duty. Stop losing inquiries.
Tell us what you import or export and we'll show you where these tools save time and margin.