What's the difference between this and a chatbot?

Traditional chatbots match keywords and follow fixed decision trees. Orbixel's WhatsApp AI uses Claude — a large language model — to understand the intent behind any message, even if it's phrased unusually or in a mix of Hindi and English.

Can it handle multiple conversations at once?

Yes. The API handles unlimited concurrent conversations. There's no queue — every customer gets a response in under 30 seconds regardless of volume.

What happens when the AI can't answer?

The system detects low-confidence responses and routes to a human team member with the full conversation context. You set the handoff threshold.

Does it work with my existing WhatsApp number?

You need a dedicated WhatsApp Business number for the API. If you want to port your existing number, Meta allows it — Orbixel handles the migration as part of setup.

WHATSAPP AI AGENT

WhatsApp AI Agent for Indian Businesses — 24/7 Lead Capture in Any Language

< 30 sec

Response Time

24/7

Availability

8 Indian

Languages

What It Does

Six capabilities that replace your reception desk

Intent detection

Reads and understands customer messages using Claude AI — not keyword matching

Multi-language

Responds in Hindi, English, Kannada, Tamil, Telugu, Marathi, Bengali, Gujarati

Lead qualification

Extracts budget, timeline, requirement, and urgency from every message

CRM auto-entry

Creates a structured lead in your CRM before you've read the message

Smart routing

Tags hot leads and notifies the right team member instantly

Broadcasts

Send campaigns and follow-up sequences on schedule to opted-in contacts

Live Conversation

How the AI handles a real hospitality booking

Hi, do you have a table for 4 tomorrow at 8pm?

AI Agent (< 30 sec)

Hi! Yes, we have availability tomorrow at 8pm for 4 guests. Can I confirm the booking? I'll need your name and phone number.

Rahul, 9845xxxxxx

AI Agent

Perfect, Rahul! Your table for 4 is confirmed for tomorrow, 8pm. You'll receive a reminder call at 6pm. See you then! 🙌

CRM: Lead created · Source: WhatsApp · Tag: Reservation · Status: Confirmed

How We're Different

Orbixel vs Wati / Interakt

Wati / Interakt

Orbixel

Type

BSP reseller + template builder

Custom AI built on top of API

AI

Keyword flows

Claude-powered intent classification

CRM

Basic or none

Full CRM with pipeline

Speaks Your Customer's Language

🇮🇳English🇮🇳Hindi🇮🇳Kannada🇮🇳Tamil🇮🇳Telugu🇮🇳Marathi🇮🇳Bengali🇮🇳Gujarati

Built on

WhatsApp Business API + Claude AI (Anthropic) + Orbixel Workflow Engine

Pricing

Full AI System

₹41,999

One-time setup

Includes this module + all 5 other AI modules, CRM, workflow engine, and founder dashboard.

WhatsApp AI Agent

AI Voice Calling

AI CRM

Workflow Engine

Email AI

Lead Classification

WhatsApp Quick Start

₹15,000

Standalone

Just the WhatsApp AI agent with basic CRM integration. Perfect for businesses that only need chat automation.

WhatsApp AI Agent

Basic CRM

1 workflow

Frequently Asked Questions

Free demo

See it handle a real inquiry from your industry

We'll show you a live demo with your actual business scenario — no generic pitch.

Request WhatsApp Demo