BuildRight Properties
Lead capture rate 62% → 98%. Viewing bookings nearly doubled in 30 days.
Lead Capture Rate
98%
from 62%
58% more leads capturedViewing Conversion
51%
from 22%
2.3x more viewingsViewing No-Shows
9%
from 28%
68% reductionBroker Time Saved
12 hrs/week
from 0 hrs/week
12 hours recoveredThe Challenge
BuildRight was a 7-person Bengaluru brokerage handling South Bengaluru properties in the ₹80L–₹5Cr range. Leads came from 99acres, MagicBricks, WhatsApp referrals, and website forms — each in a different inbox. No qualification system, no SLAs, and the founder had zero visibility into daily pipeline activity. Viewing no-shows were at 28% because nobody was following up.
The Solution
Orbixel built a unified CRM that auto-captured leads from all portal sources via email parsing. AI classified each lead by budget/location/urgency. Hot leads triggered WhatsApp follow-ups in 30 seconds and auto-scheduled viewings in Google Calendar. An AI voice agent confirmed viewings the night before, drastically cutting no-shows.
The Results
Lead Capture Rate
98%
from 62%
Viewing Conversion
51%
from 22%
Viewing No-Shows
9%
from 28%
Broker Time Saved
12 hrs/week
from 0 hrs/week
Before-and-after figures for this client, comparing the period before go-live with the period after. Results depend on enquiry volume, process and team follow-up; they aren't a forecast or a guarantee.
"I finally know exactly how many leads came in today and what happened to each one. Before, I was guessing. Now I open my dashboard every morning and I know where the business stands."
Priya S.
Director, BuildRight Properties
Project Details
Time to Live
14 days
Setup Cost
₹41,999
Monthly Cost
₹6,500/mo
Frequently Asked Questions
Orbixel connected all lead sources (99acres, MagicBricks, WhatsApp, website) into a unified CRM via email parsing and API integration. AI classified leads by budget, location, and urgency, ensuring no inquiry was missed.
An AI voice agent called prospects the night before scheduled viewings to confirm attendance. Combined with WhatsApp reminders, no-shows dropped from 28% to 9%.
With viewing conversion doubling and lead capture rising to 98%, BuildRight closed significantly more deals. The system paid for itself within the first quarter.
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