Patients who come back every six months — without your front desk chasing them.

Yes. Orbixel is not a practice management system and doesn't replace Practo or your clinic software — it handles the conversations, reminders and follow-ups around them. Where your software allows it, we connect via API or exports; otherwise the workflow runs on your patient list with your team updating visits as they do today.

Every completed visit is tagged by procedure and date in the CRM. When a patient's recall window arrives — six months for a cleaning, or whatever cadence you set per procedure — a WhatsApp message goes out automatically with available slots. If they don't respond, a gentle second nudge follows, and then your front desk sees them on a call list. No register, no remembering.

Yes. Scheduling rules are configured per dentist, per chair and per procedure duration, so a booking request is matched to real availability instead of a generic calendar. Multi-chair practices can also route enquiries — for example, orthodontic consults to the orthodontist's slots only.

They get an instant reply: price-range guidance with the after-examination caveat, available slots, and a booked appointment if the patient is ready. Messages that look like genuine emergencies — acute pain, swelling, trauma — are flagged and routed to your on-call dentist or duty staff immediately.

No. It answers operational questions — timings, directions, price ranges, what to bring — using text your clinic approves. Anything clinical, from a symptom question to post-procedure concerns, is handed to your dentist or staff with the full conversation context. Care instructions it sends are written by your clinic, word for word.

That's exactly what it's tuned for. A typical sequence is one follow-up a few days after the consult, focused on answering questions — especially EMI and payment staging — rather than pressuring for a decision. Patients who engage are handed to your team to close; patients who don't respond aren't spammed beyond the cadence you approve.

The AI automation + CRM system starts at ₹41,999 one-time setup, plus a monthly running fee that depends on your message and call volume — typically ₹3,000–₹8,000 per month. If you'd like to see it working first, a paid 2-week pilot at ₹15,000 is credited toward the setup if you proceed.

A standard single-clinic setup goes live in about 7 days: we map your recall cadences, scheduling rules and follow-up sequences in a workflow blueprint first, then build and test it. Custom integrations with specific clinic software are scoped separately and can add time.