WhatsApp Bot for Clinics in India — Book Appointments, Send Reminders, Get Reviews
Patients book at 11pm. Your receptionist is asleep. The AI isn't.
The Clinic Booking Problem
Late-night inquiries missed
A patient WhatsApps at 10pm asking for tomorrow's appointment. No one replies until 10am. They've already booked at the clinic that replied instantly.
Receptionist bottleneck
6 calls at once, 4 WhatsApps pending, 2 walk-ins. The receptionist is overwhelmed and patients get frustrated.
No review collection system
Happy patients leave silently. Unhappy patients leave reviews. Your Google rating stays low because no one asks at the right time.
What the Bot Does
Books appointments 24/7 via WhatsApp
No human needed
Sends pre-visit prep instructions automatically
Based on treatment type
WhatsApp reminders 24 hours + voice call 2 hours before
No-shows drop 60–70%
Post-visit Google review requests with direct link
Review count doubles in 3 months
Recall reminders after 3/6/12 months based on treatment
Automatic reactivation
Multi-doctor schedule management from one dashboard
Unified clinic view
How It Works
Patient WhatsApps: "I'd like to book a check-up with Dr. Sharma"
AI checks schedule and offers 3 available slots
Patient confirms slot — appointment booked in CRM, doctor notified
Pre-visit reminder sent 24 hours before with prep instructions
Post-visit: Google review request + health tip sent via WhatsApp
Client Results
SmileCare Dental, Bengaluru
No-shows dropped from 32% to 9% in 60 days
CityHealth Clinic, Mumbai
3x increase in Google reviews within 90 days
WellnessFirst, Hyderabad
Receptionist call volume reduced by 60%
Frequently Asked Questions
A WhatsApp bot ensures every patient inquiry gets an instant reply — booking appointments, sending reminders, and collecting reviews — without the receptionist doing anything manually. This means fewer no-shows, happier patients, and a higher Google rating.
Yes. The bot sends automated WhatsApp reminders 24 hours before the appointment and can also trigger a voice reminder call 2 hours before. This reduces no-shows by 60–70% in most clinics.
Yes. The bot checks each doctor's individual schedule and offers slots only for the requested doctor. The clinic admin gets a unified view of all appointments across all doctors.
After every completed appointment, the bot sends a WhatsApp message to the patient with a direct link to the clinic's Google review page. Clinics typically see their review count double within 3 months.
Yes. For clinics with existing software, Orbixel integrates as the WhatsApp AI front-end, syncing appointment data via API or webhook to your existing system.
Ready to Automate Your Clinic's Booking?
Get a free quote and see how our WhatsApp AI bot books appointments, sends reminders, and collects reviews — 24/7.