CRM for Restaurants in India — Automate Bookings, Eliminate No-Shows
Every empty table is lost revenue. Orbixel's restaurant CRM captures WhatsApp bookings, confirms instantly, reminds guests automatically, and brings them back for repeat visits.
The Problem
Why restaurant owners lose revenue every day
Bookings taken on personal WhatsApp
Owner takes every table reservation on their phone. No system. One missed message = one empty table = ₹3,000 gone.
No-shows with no warning
A party of 6 books for Saturday, doesn't show. No reminder was sent. ₹15,000 in revenue — gone.
No idea what's working
Which night is most profitable? Which dish gets the most reorders? The data is there but no one's tracking it.
How It Works
From WhatsApp message to confirmed booking to repeat visit
Guest WhatsApps: "Table for 4 Saturday 8pm"
AI confirms availability and replies in 30 seconds with confirmation + deposit link
Booking created in CRM with guest name, phone, party size, date/time
Reminder WhatsApp sent 24 hours before: "Hi [Name], confirming your table at 8pm tomorrow..."
Voice reminder call 2 hours before reservation
Post-visit: Google review request + 10% discount for next visit sent via WhatsApp
Real Results
Average outcomes for Orbixel restaurant clients
Frequently Asked Questions
A restaurant CRM manages table bookings, guest records, and follow-up communications — automatically. It captures WhatsApp reservations, sends confirmations and reminders, reduces no-shows, and tracks guest preferences for repeat-visit upselling.
When a guest WhatsApps asking for a table, the AI replies instantly with availability, confirms the booking, collects deposit if required, and schedules automatic reminders. The owner gets a live view of all bookings from one dashboard.
Orbixel's restaurant CRM starts at ₹29,999 one-time setup with ₹3,000/month for the WhatsApp AI and automation. For the full system including voice reminders and founder dashboard, the setup is ₹41,999.
Yes. The CRM supports multi-location management with separate booking calendars, guest records, and dashboards per location — all visible from one admin view.
The system works for any food business — standalone cafés, cloud kitchens, QSRs, fine dining, and banquet halls. The WhatsApp AI and booking flow are customised to your specific format.
Ready to Fill Every Table?
Get a free quote and see how our restaurant CRM automates bookings, eliminates no-shows, and brings guests back again and again.