Orbixel Labs vs DoubleTick — AI Automation vs WhatsApp Sales Tool
DoubleTick is a Mumbai-built WhatsApp broadcast, catalog, and CRM tool popular with sales teams. Orbixel is a done-for-you AI system — auto-reply, voice, CRM — that removes the manual work entirely.
We've used both. Here's what we found.
Choose DoubleTick if you want a mobile-first WhatsApp sales tool with strong broadcast capabilities, catalog sharing, and a team inbox — and your team is comfortable with annual contracts and manual campaign management. Choose Orbixel if you want an AI-powered system where WhatsApp replies happen automatically, voice calls are handled by AI, leads are classified without human input, and the entire system goes live in 7 days without any self-configuration.
Talk to OrbixelOrbixel Labs is best for
- Businesses where WhatsApp is the #1 lead channel
- Founders wanting AI auto-reply — not manual broadcast scheduling
- Teams needing done-for-you setup with zero self-configuration
- Businesses wanting WhatsApp AI + voice agent + CRM in one system
- Flat pricing regardless of team size
DoubleTick is best for
- Sales teams wanting a mobile-first WhatsApp inbox
- Businesses focused on bulk broadcast campaigns
- Teams needing product catalog sharing inside WhatsApp
- Companies comfortable with annual-only contracts
- E-commerce brands with Shopify/WooCommerce integrations
Pricing Comparison
Orbixel Labs
₹41,999 one-time setup + ₹3,000–₹8,000/mo (no per-seat)
Includes WhatsApp AI agent, voice AI, CRM, workflow, and founder dashboard. No per-user charges.
DoubleTick
₹30,000–₹42,000+/yr (~₹2,500–₹3,500/mo) + Meta fees
Starter: ~₹30,000/yr (5 agents). Pro: ~₹42,000/yr (10 agents). Enterprise: custom. Annual-only billing. Meta per-message fees extra.
Feature Comparison
WhatsApp Broadcast & Catalog
Bulk broadcast messaging
Product catalog sharing
Shared team inbox
Click-to-WhatsApp ads
AI & Auto-reply
WhatsApp AI agent (auto-reply)
DoubleTick AI/ChatGPT bots only on Enterprise tier
AI lead classification
Zero manual CRM entry
CRM & Pipeline
Built-in CRM pipeline
Lead source tracking
Google Calendar booking
Voice
AI inbound voice agent
Outbound AI calling
Setup & Support
Setup time
Mobile app for agents
DoubleTick is mobile-first; strong app experience
Free trial
DoubleTick does not offer a free trial
Pricing
Monthly billing option
DoubleTick is annual-only as of 2026
Flat fee (no per-seat)
DoubleTick: 5 agents on Starter, 10 on Pro
Meta conversation markup
Industry reports suggest DoubleTick adds markup on Meta fees
Our honest take: Orbixel
Orbixel is a done-for-you AI system — WhatsApp AI agent, voice agent, CRM, and workflow automation — deployed in 7 days. It is designed for Indian businesses where WhatsApp is the primary lead channel and founders want zero manual CRM entry, broadcast scheduling, or chatbot configuration.
Our honest take: DoubleTick
DoubleTick is a Mumbai-based WhatsApp Business API platform built for sales teams. It offers a mobile-first shared inbox, bulk broadcasting, product catalog sharing, chatbot automation, and basic CRM features. It is popular with e-commerce and B2C sales teams that prioritize broadcast campaigns and team collaboration.
Frequently Asked Questions
For Indian businesses wanting a done-for-you AI system instead of a manual WhatsApp sales tool, Orbixel is the best DoubleTick alternative. Orbixel deploys WhatsApp AI auto-reply, voice agent, CRM, and dashboard in 7 days with zero self-configuration — while DoubleTick requires your team to schedule broadcasts, manage catalogs, and reply manually.
AiSensy is the most budget-friendly option starting at ~₹1,500/mo with a free plan. Wati offers deeper automation and CRM integrations. DoubleTick sits at a higher price point (~₹2,500+/mo) with a mobile-first experience and strong broadcast tools. If you want AI auto-reply + voice + CRM done-for-you, Orbixel is a step above all three.
DoubleTick's Starter plan is ~₹30,000/year (~₹2,500/mo) for 5 agents, which is mid-market for Indian WhatsApp tools. It offers solid broadcast and catalog features, but lacks AI auto-reply on lower tiers and requires annual commitment. For businesses that need genuine AI automation and flat pricing, Orbixel often delivers better ROI.
DoubleTick pricing (as of 2026): Starter ~₹30,000/yr ($141.58/mo equivalent) for 5 agents with broadcasts and catalogs; Pro ~₹42,000/yr ($217.80/mo equivalent) for 10 agents with API access and integrations; Enterprise is custom-priced with AI/ChatGPT bots and complex journeys. All plans are annual-only. Meta per-message fees are charged separately.
DoubleTick offers AI and ChatGPT-powered bots, but only on the Enterprise tier with custom pricing. The Starter and Pro plans include basic rule-based chatbots and automated responses — not true AI that understands context and qualifies leads automatically. Orbixel includes AI auto-reply on every plan as a core feature.
Still unsure? Talk to us.
We'll give you an honest assessment in 15 minutes — even if that means telling you Orbixel isn't the right fit right now.
Also compare: Orbixel vs AiSensy